STRONG TOWER INSURANCE, INC. PROVIDES NOTICE OF DATA PRIVACY EVENT

[https://strongtowerig.com/] – November 9, 2026 – Strong Tower Insurance, Inc. (“Strong Tower”), located at 101 N. Wheeler St., Plant City, Florida, 33563, is writing to inform you of a recent data security incident that may have resulted in the unauthorized access to some individuals’ personal information (the “Incident”). This notice is intended to provide details about the incident, steps we are taking in response, and resources available to help protect against the potential misuse of personal information, if you feel it is appropriate.

What Happened? 

On or about February 15, 2026, Strong Tower became aware of suspicious activity within its email environment. Upon discovery of this incident, Strong Tower immediately secured the environment and promptly engaged a specialized third-party cybersecurity firm to conduct a comprehensive investigation to determine the nature and scope of the incident. The forensic investigation concluded on March 24, 2026, and determined that certain email accounts containing personal information were subject to unauthorized access from February 15, 2026-February 16, 2026, but it was unable to identify which specific emails, if any, were impacted. The accounts have since been secured and remediated. 

Based on the forensic findings, and in an abundance of caution, Strong Tower engaged a third-party data mining company to assist it with its review of the contents of the impacted email accounts to identify the names and types of data elements potentially compromised. Stong Tower completed its review and prepared its final list of individuals to notify on or about October 29, 2026. Stong Tower is not aware of any incidents of fraud or identity theft since this incident occurred (February 15, 2026 to present).

What Information Was Involved? 

Based on its review, the impacted email accounts contain certain data elements, including name, driver license (scan) and/or driver license expiration date. For a small number of individuals, the email accounts also included identification card information, armed forces service number, insurance policy details, Social Security number (or last four digits), competency card number, credit card number, credit card CVC, credit card expiration date, mobile number, home phone number, email, address, Medicare number, private health insurance details, medical record number, login access, and login username, access and password. The potentially impacted information varies by individual. 

We will mail a formal notice letter to potentially impacted individuals that will identify the specific types of information potentially compromised. As of this writing, Strong Tower has not received any reports of related identity theft or fraud since the discovery of the incident (February 15, 2026, to present). 

What Are We Doing? 

Strong Tower is committed to ensuring the privacy and security of all personal information in our care. Since the discovery of the incident, Strong Tower has taken and will continue to take steps to mitigate the risk of future issues. We have taken additional steps to reduce the risk of this type of incident occurring in the future by enhancing our technical security measures and procedures. Specifically, Strong Tower promptly secured the affected accounts, reset and strengthened account credentials, and implemented additional safeguards designed to prevent further unauthorized access. 

Following the incident, Strong Tower also conducted a comprehensive security risk assessment and a broader review of its technology infrastructure, hosting environment, and operational security practices. Strong Tower also upgraded and hardened its hosting environment, implemented enhanced security controls, and deployed additional measures to strengthen the confidentiality, integrity, and availability of the information it maintains. These enhancements included improvements to audit logging, access management, authentication controls, multifactor authentication requirements, system monitoring and alerting capabilities, email-security protections, vulnerability management processes, and other layered security defenses. In addition, Strong Tower revised and strengthened its information security and incident response policies and procedures, provided enhanced cybersecurity and phishing-awareness training to its workforce, and implemented recurring technical and administrative security assessments designed to identify and address emerging risks. Strong Tower also increased oversight of privileged account access, enhanced system patching, and maintenance protocols, and established ongoing monitoring processes to detect and respond to suspicious activity more effectively. In addition, we are offering complimentary identity theft protection services to all individuals impacted by this incident at no cost, and the enrollment instructions will be included in the notification letters that are mailed to the impacted individuals. 

What You Can Do: 

We encourage you to enroll in the complimentary credit monitoring services we are offering to all impacted individuals at no cost. We also encourage you to remain vigilant against incidents of identity theft and fraud, to review your account statements, and to monitor your credit reports for suspicious or unauthorized activity. You can find more information on steps to protect yourself against identity theft identity theft in the enclosed Additional Resources to Help Protect Your Information sheet.

Other Important Information: 

If you have any questions or concerns not addressed in this notice, you may contact us by calling 866-930-0805 Monday through Friday, during the hours of 9:00 a.m. and 9:00 p.m. Eastern Standard Time (excluding U.S. national holidays).

Strong Tower sincerely regrets any concern or inconvenience this matter may cause and remains dedicated to ensuring the privacy and security of all information in our control.

Sincerely,

Strong Tower Insurance, Inc.

ADDITIONAL RESOURCES TO HELP PROTECT YOUR INFORMATION

Monitor Your Accounts

We recommend that you remain vigilant for incidents of fraud or identity theft by regularly reviewing your credit reports and financial accounts for any suspicious activity. You should contact the reporting agency using the phone number on the credit report if you find any inaccuracies with your information or if you do not recognize any of the account activity. 

You may obtain a free copy of your credit report by visiting www.annualcreditreport.com, calling toll-free at 1-877-322-8228, or by mailing a completed Annual Credit Report Request Form (available at www.annualcreditreport.com) to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281. You may also purchase a copy of your credit report for a fee by contacting one or more of the three national credit reporting agencies. 

You have rights under the federal Fair Credit Reporting Act (FCRA). The FCRA governs the collection and use of information about you that is reported by consumer reporting agencies. You can obtain additional information about your rights under the FCRA by visiting https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act. 

Federal Trade Commission

For more information about credit freezes and fraud alerts and other steps you can take to protect yourself against identity theft, you can contact the Federal Trade Commission (FTC) at 600 Pennsylvania Avenue NW, Washington, DC 20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above.

You should also report instances of known or suspected identity theft to local law enforcement and the Attorney General’s office in your home state and you have the right to file a police report and obtain a copy of your police report.

Credit Freeze

You have the right to add, temporarily lift and remove a credit freeze, also known as a security freeze, on your credit report at no cost. A credit freeze prevents all third parties, such as credit lenders or other companies, whose use is not exempt under law, from accessing your credit file without your consent. If you have a freeze, you must remove or temporarily lift it to apply for credit. Spouses can request freezes for each other as long as they pass authentication. You can also request a freeze for someone if you have a valid Power of Attorney. If you are a parent/guardian/representative you can request a freeze for a minor 15 and younger. To add a security freeze on your credit report you must make a separate request to each of the three national consumer reporting agencies by phone, online, or by mail by following the instructions found at their websites (see “Contact Information” below). The following information must be included when requesting a security freeze: (i) full name, with middle initial and any suffixes; (ii) Social Security number; (iii) date of birth (month, day, and year); (iv) current address and any previous addresses for the past five (5) years; (v) proof of current address (such as a copy of a government-issued identification card, a recent utility or telephone bill, or bank or insurance statement); and (vi) other personal information as required by the applicable credit reporting agency.

Fraud Alert

You have the right to add, extend, or remove a fraud alert on your credit file at no cost. A fraud alert is a statement that is added to your credit file that will notify potential credit grantors that you may be or have been a victim of identity theft. Before they extend credit, they should use reasonable procedures to verify your identity. Please note that, unlike a credit freeze, a fraud alert only notifies lenders to verify your identity before extending new credit, but it does not block access to your credit report. Fraud alerts are free to add and are valid for one year. Victims of identity theft can obtain an extended fraud alert for seven years. You can add a fraud alert by sending your request to any one of the three national reporting agencies by phone, online, or by mail by following the instructions found at their websites (see “Contact Information” below). The agency you contact will then contact the other credit agencies. 

Contact Information for National Credit Reporting Agencies

Experian:

Access your Credit Report: P.O. Box 2002, Allen, TX 75013-9701, 1-866-200-6020, www.experian.com

Add a Fraud Alert: P.O. Box 9554, Allen, TX 75013-9554, 1-888-397-3742, https://www.experian.com/fraud/center.html

Add a Security Freeze: P.O. Box 9554, Allen, TX 75013-9554, 1-888-397-3742, www.experian.com/freeze/center.html

Equifax:

Access your Credit Report: P.O. Box 740241, Atlanta, GA 30374-0241, 1-866-349-5191, www.equifax.com

Add a Fraud Alert: P.O. Box 105069, Atlanta, GA 30348-5069, 1-800-525-6285, www.equifax.com/personal/credit-report-services/credit-fraud-alerts

Add a Security Freeze: P.O. Box 105788, Atlanta, GA 30348-5788, 1-888-298-0045, www.equifax.com/personal/credit--report-services

TransUnion:

Access your Credit Report: P.O. Box 1000, Chester, PA 19016-1000, 1-800-888-4213, www.transunion.com

Add a Fraud Alert: P.O. Box 2000, Chester, PA 19016, 1-800-680-7289, www.transunion.com/fraud-alerts

Add a Security Freeze: P.O. Box 160, Woodlyn, PA 19094, 1-800-916-8800, www.transunion.com/credit-freeze



Iowa and Oregon residents are advised to report suspected incidents of identity theft to local law enforcement, to their respective Attorney General, and the FTC.

Massachusetts residents are advised of their right to obtain a police report in connection with this incident. 

District of Columbia residents are advised of their right to obtain a security freeze free of charge and can obtain information about steps to take to avoid identity theft by contacting the FTC (contact information provided above) and the Office of the Attorney General for the District of Columbia, Office of Consumer Protection, at 400 6^th St. NW, Washington, D.C. 20001, by calling the Consumer Protection Hotline at (202) 442-9828, by visiting https://oag.dc.gov, or emailing at consumer.protection@dc.gov.

Maryland residents can obtain information about steps they can take to avoid identity theft by contacting the FTC (contact information provided above) or the Maryland Office of the Attorney General, Consumer Protection Division Office at 44 North Potomac Street, Suite 104, Hagerstown, MD 21740, by phone at 1-888-743-0023 or 410-528-8662, or by visiting http://www.marylandattorneygeneral.gov/Pages/contactus.aspx.

New York residents are advised that in response to this incident they can place a fraud alert or security freeze on their credit reports and may report any incidents of suspected identity theft to law enforcement, the FTC, the New York Attorney General, or local law enforcement. Additional information is available at the website of the New York Department of State Division of Consumer Protection at https://dos.nysits.acsitefactory.com/consumerprotection; by visiting the New York Attorney General at https://ag/ny.gov or by phone at 1-800-771-7755; or by contacting the FTC at www.ftc.gov/bcp/edu/microsites/idtheft/ or https://www.identitytheft.gov/#/.

North Carolina residents are advised to remain vigilant by reviewing account statements and monitoring free credit reports and may obtain information about preventing identity theft by contacting the FTC (contact information provided above) or the North Carolina Office of the Attorney General, Consumer Protection Division at 9001 Mail Service Center, Raleigh, NC 27699-9001, or visiting www.ncdoj.gov, or by phone at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 716-6000.

Rhode Island residents are advised that they may file or obtain a police report in connection with this incident and place a security freeze on their credit file and that fees may be required to be paid to the consumer reporting agencies.